Tally launches relief program for current users, goes remote for COVID-19
We're in this together.
April 7, 2020
Our mission at Tally is to make people less stressed and better off financially — and that mission has never been more important than it is now.
The coronavirus pandemic has created hardship for many people, and we want you to know that we’re in this together. The health and well-being of our users and employees is our top priority, which is why Tally has enacted the following new measures.
Tally’s COVID-19 Relief Program
If you’ve been a Tally user for 30 days and have been affected by the coronavirus, you’re eligible for Tally’s COVID-19 Relief Program. No documentation or proof of loss of income is required at this time.
Here’s how our COVID-19 Relief Program can help you:
Postpone a payment to Tally while keeping your Tally account in good standing
Create a custom payment plan to accommodate your situation
If you’re unsure of how our Relief Program can help you, we’ll work with you directly to determine your needs and find the best solution for you.
How to Enroll: To postpone a payment, please fill out this enrollment form. If you have any questions, email us at email@example.com. A member of our team will follow up with you in 2-3 business days.
We will respond within 2-3 business days, Monday through Friday, 8 a.m. to 5 p.m. PT.
If you’re able to make payments without the COVID-19 Relief Program, we encourage you to continue working toward your debt-free goal.
Tally’s remote business operations
To ensure the safety of the Tally team, we have shifted business operations to remote until further notice. All employees are now working from home and are eligible for additional benefits and support programs during this time.
We’re all still here to help you manage and pay down credit card debt. So, if you contact a member of the Tally team during this time, we ask for your patience if you experience longer wait times than normal or hear a child or pet in the background.
We also recognize this situation is ongoing and will continue to monitor events closely to ensure we can support all our users during this time.
If you’d like to learn more about how to protect yourself from COVID-19, read the latest recommendation from the Center for Disease Control and Prevention (CDC) in English or Español.