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Tally phone support

Customer Support

Our Customer Support team is available Monday-Friday 9 a.m. to 5 p.m. PST.

(866) 50-TALLY

email tally customer support


You can email us directly with any questions, and we’ll reply as soon as we can.

Tally help questions and answers FAQs

Learn More

If you’d like to learn more about Tally, we have a detailed FAQ page that can help.

Tally Help

Frequently Asked Questions

How does Tally pay my cards each month?

Tally monitors the balances, APRs, and due dates on each card you register. Tally’s smart technology will determine which cards to pay first, based on factors such as APRs and utilization. If you have cards with a lower APR than your Tally credit line, only minimum payments will be made to those cards to make sure you won’t be charged late fees.

How much does Tally cost?

Tally is free to download, and we don’t charge any fees to use the app. In order to get the benefits of Tally, you will need to qualify for and get a Tally credit line. Depending on your credit history, your APR (which is the same as your interest rate) will be between 7.9% – 19.9% per year. And similar to credit card APRs, it will vary with the market based on the Prime Rate. (Information accurate as of June 2018) Click here to see what Tally charges.

How is my minimum payment calculated?

We require you to pay a monthly amount based on how much you borrow from Tally. First, we ask you to repay the minimum payments we made to your credit cards that month. Then, we ask you to pay interest based on your APR. Finally, we ask you to repay 1 percent of the total amount you borrowed from us to ensure you’re making progress toward paying down your Tally balance.