You have questions.
We have answers.

Learn how to get started and how Tally Save works.

Eligibility

Do I qualify for Tally Save?

Tally Save is available in most of the 50 states, and we’re working to be available in all of them. The app isn’t available in U.S. territories yet. You must be at least 18 years of age in most states. (19 in Alabama and Nebraska and 21 in Mississippi.)

Does Tally Save work on both iOS and Android?

Tally Save is currently in beta. To be considered as a beta tester, add your email to the waitlist here.

How much does Tally Save cost?

Tally Save is totally free to use. There are no fees and no interest charges.

Using Tally Save

How does Tally Save work?

Tally Save helps you save money automatically and rewards you every step along the way. You choose how much money you want to set aside every week, and Tally Save does it so you don’t have to.

How much money do I set aside every week?

You can start with as little as $5 a week. You choose how much you want to set aside, and Tally Save withdraws the money from your connected bank account.

Can I change how much money I'm setting aside every week?

Yes. You can change your auto-deposit amount whenever you like. Just go to the Account tab, tap on “Tally Save account” and then tap on “Setting aside” to change your auto-deposit settings.

Can I cancel an auto-deposit to Tally Save?

Yes. You’ll get an email reminder one (1) business day before money is withdrawn from your connected bank account. If you want to cancel an auto-deposit, email support@tallysave.com by noon Eastern (9 a.m. Pacific) on your chosen deposit day.

Where does my money go?

All of the money you set aside is held at an FDIC-insured bank and insured up to $250,000 on a pass-through basis.

What can I do with the money I set aside?

You can set aside money for a specific goal, like a vacation or a rainy day. If you have credit card debt, you can also use the money to automatically make an additional payment to your credit card every month.

Will Tally Save make the minimum monthly payment on my credit card?

No. Tally Save makes an additional monthly payment to your credit card to help you pay down your balance faster. Tally Save payments always occur on the first business day of the month. The payment isn’t tied to your credit card due date or your minimum payment.

Account Management

How do I connect my credit card to Tally Save?

After you set up your Tally Save account, you have the option to connect a credit card if you’d like Tally Save to make an additional automatic payment to your card each month. If you do, you’ll be asked to enter your credit card information. You can also connect a credit card in the Account tab after you set up your account.

Can I change my connected credit card?

Yes. You can only connect one (1) credit card to Tally Save at a time. You can change your linked credit card in the Account tab.

How do I edit my profile information?

You can edit your profile information, including your password and app PIN, in the Settings tab on the home screen. To change your name or email address, email support@tallysave.com.

Functionality

What’s the difference between Available Balance and Pending Balance?

Auto-deposits can take up to three (3) business days to complete. That money isn't available for withdrawal until the auto-deposit is complete. Your Pending Balance may reflect money that's still in transmission, while your Available Balance reflects money that's available for withdrawal.

Security and Privacy

Is Tally Save a bank?

No. Tally Save is not a bank. The money in your Tally Save account is held with a partner bank in an FDIC-insured account.

Is Tally Save safe?

Yes. Tally Save uses top-notch security measures. Your money is stored at an FDIC-insured bank. Tally Save uses 256-bit encryption to keep your data safe and SSL for secure transmission of your data. Your personal information is anonymized, encrypted and securely stored.

What is Tally Save’s privacy policy?

Tally Save’s privacy policy can be found here.

Points and Rewards

How do I earn points?

You get points for nearly everything you do in the Tally Save app, like creating your account, setting aside money weekly and referring friends. Check the Earn Points tab in the app for a complete list of ways.

Do my points expire?

No. Your points never expire.

Can I transfer my points?

No. Your reward points are not transferable.

What can I do with my points?

You can redeem your points for gift cards or use them to donate to a cause.

What gift cards can I get?

Click here to check the list of all gift card supported by Tally Save.

What causes can I donate to?

Tally Save partners with charity: water, a nonprofit that brings clean and safe drinking water to people in developing countries.

What if I didn’t receive my points?

For any issues with points, email support@tallysave.com.

What if I have trouble with my gift card?

Tally Save issues gift cards in partnership with Tango Card. For any issues with gift cards, call (877) 558-2646 or email cs@tangocard.com.