You have questions.
We have answers.

Learn how to get started and how Tally Save works.

Eligibility

Do I qualify for Tally Save?

Tally Save is available in most of the 50 states, and we’re working to be available in all of them. The app isn’t available in Puerto Rico yet. You must be at least 18 years of age in most states. (19 in Alabama and Nebraska and 21 in Mississippi.)

Does Tally Save work on both iOS and Android?

During beta: Tally Save is currently in beta. To be considered as a beta tester, add your email to the waitlist by clicking here.

How much does Tally Save cost?

Tally Save is totally free to use. There are no fees and no interest charges.

Using Tally Save

How does Tally Save work?

Tally Save helps you save money automatically and rewards you every step along the way. You choose how much money you want to set aside every week, and Tally Save does it so you don’t have to.

How much money do I set aside every week?

You can start with as little as $5 a week. You choose how much you want to set aside, and Tally Save withdraws the money from your linked bank account.

Can I change how much money I’m setting aside every week?

Yes, you can change your auto-deposit amount whenever you like. Just go to the Accounts tab, click on “Tally Save account” and then “Change auto-deposit setting.”

Can I cancel an auto-deposit to Tally Save?

Yes. You’ll get an email reminder one (1) day before Tally Save sets aside money from your connected bank account. If you want to cancel an auto-deposit, just contact us at tallysavesupport@meettally.com by 6:00am Eastern (9:00am Pacific) on your chosen deposit day.

Where does my money go?

All of the money you set aside is held at an FDIC-insured bank and insured up to $250,000 on a pass-through basis.

What can I do with the money I set aside?

You can set aside money for a specific goal, like a vacation or a rainy day. If you have credit card debt, you can also use the money to automatically make an additional payment to your credit card every month.

Will Tally Save make the minimum monthly payment on my credit card?

No, Tally Save makes an additional monthly payment toward your credit card debt to help you pay down your balance faster. Tally Save payments always occur on the first business day of the month, and the payment isn’t tied to your credit card due date or your minimum payment.

Account Management

How do I connect my credit card to Tally Save?

After you set up your Tally Save account, you have the option to connect a credit card, if you choose to have Tally Save make an automatic, additional payment to your card each month. If you do, you’ll be asked to enter your credit card information. You can also connect a credit card in the Accounts tab after you set up your account.

Can I change my connected credit card?

Yes, but you can only connect one (1) credit card to Tally Save at a time. You can change your linked credit card in the Accounts tab.

How do I edit my profile information?

You can edit your profile information in the Settings tab, including your password and app PIN. To change your name or email address, please email support@tallysave.com.

Functionality

What’s the difference between Available Balance and Pending Balance?

Because money transfers can take up to three (3) business days to complete, your Tally Save account may reflect money that is still in transmission. Money in transmission to your Tally Save account is not accessible until the transfer is complete.

Security and Privacy

Is Tally Save a bank?

No, Tally Save is not a bank. The money in your Tally Save account is held with a partner-bank in an FDIC-insured account.

Is Tally Save safe?

Yes, Tally Save uses top-notch security measures. Your money is stored at an FDIC-insured bank. Tally Save uses 256-bit encryption to keep your data safe and SSL for secure transmission of your data. Your personal information is anonymized, encrypted and securely stored.

What is Tally Save’s privacy policy?

Tally Save’s privacy policy can be found here.

Points and Rewards

How do I get points?

You get points for nearly everything you do in the Tally Save app, like creating your account, setting aside money weekly and referring friends. Check the Get Points tab in the app for a complete list of ways to get points.

Do my points expire?

No, your points never expire.

Can I transfer my points?

No, your reward points are not transferable.

What can I do with my points?

You can redeem your points for gift cards or use them to donate to a cause.

What gift cards can I get?

Click here to check the list of all gift card supported by Tally Save.

What causes can I donate to?

Tally Save partners with charity: water, a nonprofit that brings clean and safe drinking water to people in developing countries.

What if I didn’t receive my points?

For any issues with points, contact Tally Save at tallysavesupport@meettally.com.

What if I have trouble with my gift card?

Gift cards are issues in partnership with Tango Card. For any issues with gift cards redeemed through Tally Save, contact (877) 558-2646 or cs@tangocard.com.